NorthWest Kayak Anglers
Kayak Fishing => Product Discussions => Topic started by: dampainter on April 12, 2022, 08:25:30 PM
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i sent my hydrus into kokatat for leak repair. a week later i get an email saying suit is being replaced under warranty due to fabric delamination. this is THE SECOND TIME a suit was replaced for an issue i knew nothing about!
go kokatat!!!
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Wow, happy to hear that worked out for you. I’ve seen several horror stories lamenting about their “poor customer service” or refusal to replace a gasket. Good to know it’s not all sour grapes with them.
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LawyerBob, I think the only negative stories I've read were from Tyler Hicks and his suit was just plain worn out. There must be at least a dozen threads on NWKA praising Kokatat for replacing well worn suits and a dozen more praising the job they do when you send your suit in for leak repair.
-Mark-
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Nice! I recently picked up one of their SuperNova Angler semi-drysuits. REI’s annual 20% off sale is dangerous. Couldn’t pass it up.
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lawyerbob my first suit was sent in for a ripped wrist gasket also leak repair.
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LawyerBob, I think the only negative stories I've read were from Tyler Hicks and his suit was just plain worn out.
Be sure to smash that like button!