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Topic: Korkers, awesome customer service!  (Read 2659 times)

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SteveHawk

  • ORC
  • Salmon
  • *
  • Location: Portland, Oregon
  • Date Registered: Jan 2011
  • Posts: 820
I have been using the Korkers Chrome boot for 2 years now. Before that two other models that I wore out.  Last weekend, I noticed that the heel lock tab had broken. Since we were out in the field and they were still usable, I wore them through the entire day.

Yesterday, I called the company here in Portland and asked if they could be repaired. Nick didn't think so but had me bring them in. When I got there and handed him the boot, He took one look and said "That shouldn't of happened" and replaced them on the spot. Since I had used them for at least two years and the warranty has long since expired. I offered to pay for them . They would have nothing to do with that.

It means a lot to me when a company goes out of it's way to make good on their product. I will definitely buy their product again.

 btw. Their Studded Kling-on sole is an amazing and ecological replacement for felt soles.

Wobbler
"if you aren't living life on the edge, your just taking up space"  Thom Rock


Green Outback, Blue Revo


Justin

  • Sturgeon
  • *******
  • Location: Baker City, OR
  • Date Registered: May 2011
  • Posts: 1899
aka - JoeSnuffy

Stand UP! Stand Up and Shout!!!

http://www.youtube.com/user/OutdoorsJustin?feature=mhee