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Topic: KOKATAT Warranty - WOW  (Read 2481 times)

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Deluxeharley

  • Lingcod
  • *****
  • "Live like Ron"
  • Location: Woodburn
  • Date Registered: Jun 2011
  • Posts: 239
So I had a small issue with my 9 year old KOKATAT Drysuit. It had a small delamination by the zipper about 3 inches long. I sent my drysuit in last month to get it checked over for any small hook holes that I was not aware of. I do that every 3-4 years to check for leaks. They contacted me and said Kokatat is replacing it as a warranty claim.  I really didn't think the zipper was that big of a deal to me.  WOW talk about service. I got a new suit now I need to get some blood on it.
« Last Edit: March 06, 2023, 03:59:56 PM by Deluxeharley »
My New Motto is.... "Live like Ron"


dampainter

  • Salmon
  • ******
  • Location: the dalles, oregon
  • Date Registered: Mar 2013
  • Posts: 728
they`ve done the same for me, twice now! GO KOKATAT!!


Captain Redbeard

  • Lauren
  • Global Moderator
  • Sturgeon
  • *****
  • Location: Portland, OR
  • Date Registered: May 2013
  • Posts: 3327


snopro

  • Sturgeon
  • *******
  • Location: HR
  • Date Registered: Jun 2008
  • Posts: 1145
Add me to the list of people Kokatat has taken great care of.  In my case it was a new suit because of a Gore-Tex fabric delam.  The extra cost of the Gore-Tex model was definitely worth it because of the warranty.  I'm going on 15 years since the initial purchase, that's a lot of use.