Kokatat is Awesome!

Sent my Kokatat dry/paddling suit (supernova) in for a tune up.  I fish the salt a lot and use my gear hard. I had several pin hole leaks that, over a long day, I could feel moisture through.  Shipped it down to them and about 2 weeks later its back.  Good as new and ready for another season.  The best part... NO CHARGE!  issues were covered by warranty.  Talk about customer service and gaining brand loyalty! They have my business for life. If you're thinking of pulling the trigger on a dry suit the comfort of knowing the folks who make the gear stand behind it is priceless.    Thanks Kokatat!

Right on! Glad everything worked out well.

Z

Were they nice enough to wash out your manly funk for ya so it is April fresh again?   

What do they use, or how do they go about fixing the pin holes? 

Were they nice enough to wash out your manly funk for ya so it is April fresh again?  

What do they use, or how do they go about fixing the pin holes?  

Nope, still has that smell fish fear

Not really sure how they fix the leaks.  Invoice said they "air tested" it and then "spot pressed" the leaks

 
I have the T3 SuperNova Angler Paddling Suit and could not be happier, it’s a great product!
I'm glad to hear they are willing to help maintain there dry suits and at no charge!!


http://www.kokatat.com/product_detail.asp?code=sna

right on, glad they got you hooked up. Great products & great people down there.